Nida Bot business hours are endless and he is happy to serve you Technical support services are endless of users Schools, parents, or drivers in sync and around the clock 24/7, you can open a new conversation through mobile apps to answer your inquiry, immediately, waiting, need to wait
Nida Bot responds to you in two ways:
First Way:
You click options and the sequence of navigation through them to help you reach the article that contains the answer to your query as soon as possible.
Second Way:
The Nida Bot call provides suggestions based on the text you entered, to help you get to the article that contains the answer to your query as quickly as possible.
⚠Note: The answers are further customized after you log into your calltech account.
You can contact Nida Bot through mobile applications, whether the parents and drivers application or the school application even before logging in to your accounts, by following these steps:
1. When you open the Calltech application, click on Technical Support.
2. Click on Send us a message to open a new conversation.
3. You can start by writing your request or inquiry and send it directly.
You can also contact Nida Bot after logging in to your accounts in the mobile applications, whether the parents and drivers application or the school application, by following the following steps:
1. Open the Calltech School app.
2. Click on the Support icon.
3. Click on Chat.
4. Click on Send us a message to open a new conversation.
5. You can choose one of the solutions you need and that may help you answer your query.
School employees can also communicate with CallTech Bot through the school’s web application, either before or after logging in, by following the following steps:
1. Click on the instant conversations icon.
2. Click on Send us a message to open a new conversation.
⚠Note: The answers for the school web app are customized based on the page you started the conversations on eg if the conversation is started and you are on the Student and Student page the CallTech Bot will only respond with suggestions related to that section and so on.
You can start writing your problem for CallTech Bot to figure it out
Example: Write the gateway and it will suggest some options related to the gate.
Once you keep typing, Calltech Bot will customize the suggestions more
for example: after typing the smart Gate, more accurate suggestions will appear.
The same applies when writing inquiries related to students and students or attendance and absence and others.
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