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Why was the mobile notification text I entered not approved and not sent?

Technical Support avatar
Written by Technical Support
Updated over 9 months ago

If the mobile notification text you entered is rejected, the Calltech team will write you why. So then, you can correct the entered text based on the reason that was provided to you and then send the request again. To avoid rejection, you must take into account that the notification text achieves the following:

  • Be kind to your parents and students 😍

It is important for us that the texts of the notices be written in a wording that is free of cruelty and that they are a source of reassurance and support for parents and students, including the kindness that may be forgotten inadvertently or hastily by the one who drafted them, so we remind him of the importance of that to ensure that the students increase their desire and love for school and the facilitation and reassurance it brings to them and their parents.


  • Spelling and grammatical errors 😐

It is very possible for a written notice to contain some spelling, grammatical errors, or extra spaces that affect how it appears, especially if it is written quickly.


  • Notices related to student behavior😯

Due to the many ramifications of this matter and the differences in viewpoints regarding it, we completely prohibit sending notifications related to student behavior. This is stipulated in the terms of service for calltech, which any user is obligated to agree to before logging in to his account.


  • Violation of privacy❌

The notification text must be free of any private data, such as ID numbers, etc., as it appears visible on the mobile screen. To avoid violating anyone’s privacy, we prevent adding highly private data to the notification texts.


  • Violating the laws of the Kingdom of Saudi Arabia❗

If the text of the notification contains any violation of the laws of the Kingdom of Saudi Arabia in any way, it will be rejected.


Disagreement means that you can edit it 🤗

We mentioned above the most prominent reasons that could cause the notification text to be rejected, but remember that you can always resend the request after correcting the reason for rejection that was provided to you. You can also communicate with the technical support team through the instant chats at the bottom of the screen if you need to consult them in drafting the notification text. Our team will be happy to serve you.

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